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Information technology is the biggest transformational force in the world today with digital technologies representing the biggest driver for economic growth, service delivery and customer relations. The entire engine of business operations now relies on technology for scale and efficiency. At Carter, we focus first on the strategic needs of our clients’ businesses to determine the technology capabilities needed to support their long-term goals.

As technology innovations create new markets and value networks, displacing established market leaders, products and alliances, our aim is to help organizations make sense of the changing landscape but above all to empower them to use simple, readily available tools to achieve enduring results at scale.

We work in both the public and private sector to bring the benefits of technology to all. We partner with firms and corporations that are proven leaders in their business areas in the communications technology industry.

 IT Strategy

We do not view technology as an end in itself but as a tool to help the business achieve its strategic objective. We work with organizations to understand their strategies and help develop a technology roadmap to support their strategy.
We also see technological competence as a strategic competitive advantage, so not only does IT support strategy, IT is strategy.
Carter has consistently championed the idea that digital competence and capabilities confers competitive advantage and this is so because IT has the capability to change the value networks of an industry. We help our clients to leverage technology to transform themselves and grow their business.

We also help clients that are undertaking major process transformation projects requiring massive change in the underlying IT architecture of the business to develop a strategy for future state optimization.

 IT Project Effectiveness

The consensus among experts is that more than half of IT projects fails and do not deliver on the intended benefits. The reason for this is multipronged, from inadequate requirements management to ineffective change management. Carter has evolved a stakeholders’ focused delivery model that ensures that all intended benefits on an IT transformation program is fully realized.

We handhold you through the entire lifecycle of project delivery from business case evaluation, through project setup, to delivery and effective handover to capable resources within your organization. We train your people and develop your own internal capacity to manage and optimize new IT initiatives.

Enterprise & Solution Architecture

When you think of a solution, it includes the hardware, software, and supporting people and documentation to solve a problem or reach a certain business goal.
Solution architecture starts with a really deep understanding of the business need, and this is where so many projects fail. We gather requirements, envision the solution, evaluate the options available for the solution, perform the time/people/resources trade-offs, design the solution, and then communicate all of this to the developers.

As Enterprise Architects we translate the strategic objectives and vision of an enterprise into a realizable blueprint for business and IT change. We help organizations develop their Enterprise Architecture, working closely with business and IT to understand the business drivers and vision and how this needs to be reflected in the Enterprise Architecture. We work collaboratively with key stakeholders to understand their business and technology challenges from which the Enterprise Architecture can be derived.